Go As You Please is an independent North East funeral director that ran its cases across WhatsApp, paper and spreadsheets. Quiet Build built a custom operations hub on Next.js and Supabase, with role-based access, a service catalogue, auto-generated tasks and an activity feed, replacing the scatter. It is a live, private client system, and the owner now runs his cases in it himself.
Funeral care is high-stakes, time-sensitive and detail-heavy, and here it was being run across WhatsApp threads, paper files and spreadsheets. Nothing lived in one place, and nothing was safe from being missed.
The brief was a single, calm system to hold every case: who is doing what, what is due, and where each family stands, with the right people seeing the right things.
A custom operations hub on Next.js and Supabase that holds every case in one place, with role-based access so staff only see what they should.
A service catalogue that auto-generates the right tasks for each case, so nothing is remembered by hand and nothing slips through.
A live activity feed that shows what has changed and who did it, replacing the scatter of WhatsApp with one clear record.
The hub is a live, private client system. The strongest signal of all: the owner now runs his cases in it himself, adding them unprompted. When the person who was happiest with paper chooses the system, the system has landed.
This is Quiet Build's reference operations-hub build, and the pattern behind how we replace the scatter for other businesses.
A custom operations hub on Next.js and Supabase with role-based access, a service catalogue, auto-generated tasks and an activity feed, replacing WhatsApp, paper and spreadsheets.
Yes. It is a live, private client system, and the owner now runs his cases in it himself, the strongest possible adoption signal.